Improve your service, grow your business, increase revenue and add customers, while selling more products to current customers. A great customer journey begins at the very first touch point. Yours begins today with us.
Qmatic Mobile Connect is a smart business app that empowers frontline service staff to efficiently engage with customers and to take the right service decision resulting in improved customer experience.
Previously Utrecht had 30 offices which are now merged into one giant office building where 2000 daily visitors are guided effectively with the help of Qmatic’s customer oriented visitor and information system. The new municipality house a completely new look with the customer experience in mind.