The workstation terminal (installed at each counter) is used to call the next customer by pressing the next button. The workstation terminal can display the ticket number called, the number of waiting customers, or the waiting time. It can also be used to transfer customers to other stations, select and prioritise categories of service, as well as transmit or receive messages from the supervisor or other stations.
Q-MATIC Web Terminal™ our Java based application for calling the next customer, takes the functionality of the workstation terminal and places it on-screen.
