Q-Matic has wide range of hardware products that not only enhance the quality of your customer service, but also add value to your entire organisation.
For instance you can receive instant notification of events such as waiting time warnings and arrivals through a pager. With Q-WIN™ Pager, managers can set thresholds based on transaction time, waiting time, number of customers waiting, or any other category tracked by Q-WIN. When time is exceeding the pre-set limits, managers will receive an automatic page notification.
This service is also available through our Q-WIN™ Mail application, which uses an email notification to achieve the same functionality.
