The most fundamental function in a
Q-Matic system is issuing
a ticket to a customer. The ticket printer issues an alphanumeric ticket that can be customised to include a greeting, wait-time, advertising, and other important information in any language.
The ticket is issued based on the specific service that each customer desires. Customers can then wait comfortably in a lobby area until called.
Ticket printers with touch screens can be used as self-service devices to give the customers the best possible help to select between different categories of service.
