No more queuing at Student Central

3/17/2010

Students used to queue in front of stressed advisors, and complain about the student centre being understaffed. Today it’s a different story. Edith Cowan University has introduced a CFM system that enables students to wait outside or inside while watching TV. Management can get vital statistics that help them with resources and staff planning. And, perhaps most important, CFM is helping retain students to ensure future funding.

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