"Customer service is our top priority"
3/11/2010
With up to 400 visitors each day, Perth Magistrate’s Court needed to do something about their flow of customers. With the introduction of Customer Flow Management (CFM) visitors can now wait comfortably without losing their place in the queue. Management can keep waiting times at a minimum and use the statistic provided by the system to prove they are efficient. A bonus has been that the Qmatic system has proven useful for training.
Read the full story here.