Q-Matic has been working systematically on quality issues for over ten years, with regards to both our products and our business. Having a quality management system is essential for us and it enhances and ensures business benefits for our customers and partners.
Using a quality management system means that activities are based on customer requirements. Processes and procedures in our organisation are designed to meet those requirements. A management system also means our organisation works to achieve continuous improvement.
Q-Matic gained ISO 9001:2000 certification in 1996. ISO 9001 is based on eight principles of quality management: customer focus, leadership, staff commitment, process orientation, systematic management, continuous improvement, factually-based decision making and mutually beneficial relationships with suppliers.
All our staff work in accordance with our quality policy, which means that we all strive for continuous improvements in quality when serving customers and co-operating with partners.
For further information please email info@q-matic.se
